Franchise Support

  • Franchise Support

    Experience and Proven Track Record

    The Liberty Tax franchise opportunity comes with more than 600 years of combined experience in tax preparation. Our policies and procedures have been tested and proven. Put our proven system to work for you. We provide the tools and training you need to be a successful franchisee.


    Continual Team Input and Improvements

    Our corporate operations are lean, not bureaucratic, which keeps Liberty Tax responsive to the market and to our franchisees. Each year, our operating systems are reviewed and adjusted, as needed. Great ideas are tested and implemented if they will benefit the entire organization. We encourage franchisees to discuss their concerns and share their ideas. We offer:

    • Ongoing training programs
    • Annual national convention
    • Access to our CEO John Hewitt
    • Access to your Area Developer and National Advisory Council Representative
    • Discussion boards on our intranet, ZeeNet, for franchisees and the national office


    Attainment of Mutual Goals

    Your support team is ready to assist you in building your Liberty Tax franchise opportunity. At Liberty Tax, we are a family. Together we accomplish the Liberty Tax mission. Below is a description of our departments:

    Area Developers Operations support; consulting and mentoring; approval of office locations; initial contact for all operations issues
    Franchise Development Information on franchise purchases; screening potential franchisees and contact for entire sales process
    Technical Support Call center for computer and software concerns and tax return processing questions
    Tax Support Tax information support
    Supply Order supplies; vendor contacts
    Marketing Advertising; location visibility; public relations; guerrilla marketing
    Training Coordination of training sessions and instruction for franchisees