Franchise Support

Experience and Proven Track Record

The Liberty Tax® franchise opportunity comes with more than 600 years of combined experience in tax preparation. Our franchise system is tested and proven, saving you valuable time and money over starting a business from scratch. We provide the tools and training you need so you can focus your time on running your franchise business successfully.

Continual Team Input and Improvements

Our Corporate team is here for you and committed to franchisee success. The Operations team provides 365-day support, keeping us responsive and agile to the demands of the market while supporting you when you need it most. Our commitment to franchisee success means you receive:

  • Personal access to CEO, Nicole Ossenfort
  • Access to your Area Developer and National Advisory Council Representative
  • Industry-leading on-going training programs
  • 24/7 access to various support channels and an experienced franchisor knowledge base
  • Exclusive access to our annual franchisee national convention


Attainment of Mutual Goals

At Liberty Tax®, we are a family and we work together to achieve franchisee success. Our friendly, dedicated support team is ready to assist you in building your Liberty Tax® franchise opportunity. Listed below is a brief description of our departments and the services they provide to help you succeed.

Area Developers Operations support; consulting and mentoring; approval of office locations; initial contact for all operations issues
Franchise Development Information on franchise purchases; screening potential franchisees and contact for entire sales process
Technical Support Call center for computer and software concerns and tax return processing questions
Tax Support Tax information support
Supply Order supplies; vendor contacts
Marketing Advertising; location visibility; public relations; guerrilla marketing
Training Coordination of training sessions and instruction for franchisees
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We will contact you within 24-48 hours

The Proof